{"id":8776,"date":"2021-07-19T15:49:07","date_gmt":"2021-07-19T15:49:07","guid":{"rendered":"https:\/\/www.imegcorp.com\/?p=8776"},"modified":"2024-04-10T14:42:30","modified_gmt":"2024-04-10T19:42:30","slug":"key-design-considerations-for-designing-the-smart-patient-room","status":"publish","type":"post","link":"https:\/\/www.imegcorp.com\/insights\/blog\/key-design-considerations-for-designing-the-smart-patient-room\/","title":{"rendered":"Key design considerations for designing the smart patient room"},"content":{"rendered":"

Image from ‘A Peek into the Hospital of the Future<\/a>‘ by Dr. Bertalan Mesko and Dr. Diana Anderson, published by The Medical Futurist. Licensed under a Creative Commons Attribution 4.0 International license. <\/span><\/small>
\nBy Corey Gaarde<\/span><\/p>\n\n\n\n
\n
Smart\u00a0patient rooms must be:\u202f<\/span><\/span>\u00a0<\/span><\/span><\/span><\/strong><\/h5>\n

1. Easy for everyone \u2013 care providers, patients, families, and guests<\/span>\u00a0<\/span><\/p>\n

2. Measurable (e.g., HCAPHS, Press Gainey, Gallup) and aligned to the Quadruple Aim of Healthcare to enhance patient experience, improve population health, reduce costs, and improve the work life of health care providers<\/span>\u00a0<\/span><\/p>\n

3. Flexible, adaptable, and scalable\u202f<\/span>\u00a0<\/span><\/p>\n

4. Interoperable<\/span>\u00a0<\/span><\/p>\n

5. Safe and secure\u202f<\/span>\u00a0<\/span><\/p>\n

6. Supportable\u202f<\/span>\u00a0<\/span><\/p>\n

7. Cost\u202feffective\u202f<\/span>\u00a0<\/span><\/p>\n

8. Constructible and not too\u202ffuturistic or forward thinking\u202f<\/span>\u00a0<\/span><\/p>\n

9. Fun, cool, and innovative \u2013 why not?\u202f<\/span>\u00a0<\/span><\/td>\n<\/tr>\n<\/thead>\n<\/table>\n

Most of us have fully integrated technology into our lifestyles with smartphones, smartwatches, tablets,\u202fand AI\u202fhome devices like Amazon\u2019s Echo and Google Home. Unfortunately, such technology isn\u2019t often adapted to the patient and caregiver experience.<\/span>\u00a0<\/span><\/p>\n

The complete patient experience encompasses the journey to the hospital, the care experience, and the trip back home. All these touchpoints come with an expectation and must be considered when designing a hospital\u2019s smart patient experience. The caregiver experience, the building and its systems, floors\/units\/departments, and more are part of the experience as well. This blog, however, focuses on the smart patient\u202froom.\u202f<\/span>\u00a0<\/span><\/p>\n

The technology to connect patients and family members to their caregivers is already here, but with so many options,\u202fit can be difficult for a hospital to decide what its smart patient room strategy should include. However, the first and most important step in creating a smart patient room is\u202fdefining the vision for the experience.<\/span>\u00a0<\/span>Neither technology itself\u00a0nor a single vendor\u00a0should ever be the driver of the vision. Rather, technologies should be chosen to enable\u00a0the\u00a0vision.\u00a0<\/span>\u00a0<\/span><\/p>\n

Creating a vision and framework for implementing smart patient rooms is best accomplished by assembling a multi-disciplinary team to build the strategy and discuss use cases aligned to outcomes.\u202f Following are several key suggestions to guide the conversation.\u00a0<\/span>\u00a0<\/span><\/p>\n

    \n
  • Focus on tools and technology that improve caregivers\u2019\u00a0efficiency\u00a0to\u00a0help\u00a0avoid burnout rather than adding to their workload.<\/span><\/b>\u202fProviders, nurses, and support staff are much more likely to adopt new technologies if they are smoothly integrated into their workflow and processes.\u202fTools such as the digital whiteboard and digital signage outside rooms integrated to the EMR can update real-time patient precautions and key information. General patient information\u00a0\u2013\u00a0such as\u00a0a pediatric patient\u2019s\u00a0favorite Marvel character\u00a0\u2013\u00a0can greatly improve\u00a0their\u00a0experience.\u00a0Other technologies\u00a0that can ease the burden on your hospital staff\u00a0include\u00a0smarter nurse\/patient server; integrated medical devices (wired or wireless); ambient clinical intelligence using voice dictation directly into the EMR;\u202fsmart\u00a0patient beds\u202ffor\u202fcontinuous heart rate and respiratory\u202fmonitoring;\u202fautomatic supply replenishment based on weight (such as PPE); and even robots that deliver food\u202for medications.<\/span>\u00a0<\/span><\/li>\n
  • Let the patient control their environment from their bed.<\/span><\/b>\u202fBedside tablets like an iPad, BYOD, and\u202fvoice-controlled\u202fdevices\u202flike Alexa can\u202fmake\u202fa room safer for patients by controlling the frequency of unaccompanied bed exits, thus preventing falls and injuries. Simple things like enabling patients to control their lights, shades, and\u00a0room\u00a0temperature help make a patient feel like it is \u201ctheir room.\u201d\u202fOther technologies like multi-use cameras can be accessed bedside for telemedicine use,\u202fprovide\u00a0eICU\/Acute Care, function as a tele-sitter, and allow for patient\/family interactions.\u00a0Entertainment and education solutions that are integrated to the EMR and dietary for ordering food,\u00a0or\u00a0even\u00a0a\u00a0simple\u00a0relaxation channel\u00a0on the TV,\u00a0also\u00a0can\u00a0ease\u00a0patients\u2019\u00a0minds.<\/span>\u00a0<\/span><\/li>\n
  • Select systems and infrastructure mindfully.\u202f<\/span><\/b>The building and its systems\u00a0can be detrimental to patient and caregiver comfort if not carefully designed.\u202fAcoustical\u00a0design\u00a0considerations of the\u00a0room and floor are critically important for patient satisfaction, and now even regulated in some jurisdictions. Proper acoustics also impacts privacy and the ability\u00a0to\u00a0successfully use\u00a0voice controls.\u202fLighting can be conducive to a positive patient experience as well,\u00a0assisting with wayfinding,\u00a0providing\u00a0night lighting for bathrooms,\u00a0scene-based lighting for sensory distraction, and even\u00a0intelligent lighting that\u00a0supports\u00a0circadian rhythms.\u00a0Lighting\u00a0also can be\u00a0tied to codes, staff, and assets to help\u00a0inform\u00a0caregivers,\u00a0and\u00a0occupancy sensors\u00a0can\u00a0adjust lighting to conserve energy when\u00a0a\u00a0room is not in use.\u00a0<\/span>\u00a0<\/span><\/li>\n
  • Get creative with technology.\u202f<\/span><\/b>No matter what outcome is desired, technology can help you\u00a0achieve it\u00a0in creative ways.\u00a0Examples\u00a0include using intelligent\u00a0real-time\u00a0displays for patient monitoring, data aggregation, and alarms\u00a0to support collaborative care\u00a0and\u00a0provide information to the\u00a0patient and family; artificial intelligence for proactive patient monitoring and alerting;\u00a0virtual, augmented, or mixed reality devices for education or therapy;\u202fscreen mirroring and sharing (such as Apple TV) to allow caregivers\u00a0to share pertinent\u00a0information such as PACS images; digital art that changes for each season and leveraged for therapy; RTLS for situations\u00a0such as\u00a0caregiver presence and hand hygiene compliance; and air quality monitoring devices for building operations\u00a0management.\u202f<\/span>\u00a0<\/span><\/li>\n<\/ul>\n

    In considering these suggestions, however, be cautious to not\u00a0over-engineer\u00a0the\u00a0space.\u00a0Your\u00a0HIT advisors, technology engineers, and\u00a0medical\u00a0equipment\u00a0planners\u00a0should work\u00a0with the entire design team\u00a0to find the balance between a facility\u2019s\u00a0wants and needs\u202fto give\u00a0you the\u00a0best value for\u00a0your investment while also allowing for future options.\u00a0<\/span>\u00a0<\/span><\/p>\n

    The key thing to remember is to not\u00a0add\u00a0technology\u00a0just\u00a0because you can;\u00a0it\u00a0must\u00a0be purposeful\u00a0and\u00a0tied to a workflow\u00a0and\u00a0target outcomes.\u00a0Above all it must support\u00a0the vision of\u00a0your\u00a0smart\u00a0patient room.\u202f<\/span>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

    Most of us have fully integrated technology into our lifestyles with\u00a0smartphones,\u00a0smartwatches, tablets,\u202fand AI\u202fhome devices like Amazon\u2019s Echo and Google Home.\u00a0Unfortunately,\u00a0such\u00a0technology\u00a0isn\u2019t often\u00a0adapted to the patient and caregiver experience.\u00a0<\/p>\n","protected":false},"author":5,"featured_media":8775,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_links_to":"","_links_to_target":""},"categories":[3,60,147,267,376,1],"tags":[223,221,224,220,222,219],"acf":[],"yoast_head":"\nKey design considerations for designing the smart patient room - IMEG<\/title>\n<meta name=\"description\" content=\"Healthcare organizations wishing to create a smart patient room strategy should assemble a multi-disciplinary team to build the strategy and discuss use cases aligned to outcomes.\u202fIMEG HIT specialist Corey Gaarde offers several key suggestions to guide the conversation.\u00a0\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.imegcorp.com\/insights\/blog\/key-design-considerations-for-designing-the-smart-patient-room\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Key design considerations for designing the smart patient room - 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